Powerup Casino Terms & Conditions

These Terms and Conditions govern access to and use of Powerup Casino, including its website, games, account services, payment features and promotional offers. By opening an account or using the services, you confirm that you have read and understood these Terms and agree to comply with them.

Powerup Casino is intended for adults in Australia who are legally permitted to participate in online gambling activities. Please read these Terms carefully and keep a copy for your records. If you do not agree with any part of them, you must not use the website or its services.

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When You Accept These Terms

These Terms form a binding agreement between you and Powerup Casino. They apply whenever you visit the website, create an account, deposit funds, play a game, claim an offer or otherwise use the services. Specific promotions, game rules and payment conditions may include additional terms. Where an additional term applies, it will be shown to you before the relevant activity and will form part of this agreement.

You are responsible for reviewing the current version of these Terms before using Powerup Casino. Continued use of the website after a change has been published indicates acceptance of the revised wording.

Who May Use the Service

You must be at least 18 years old to use Powerup Casino. You must also be legally permitted to participate in online gambling in the place where you are located. Powerup Casino may restrict access from particular locations or refuse registration where participation is not permitted.

By registering, you confirm that:

• You are providing accurate information about your identity, age and place of residence.
• You are acting for yourself and not on behalf of another person.
• You will not use the service if you are subject to a gambling restriction, exclusion or other legal limitation.
• You will comply with all laws and rules that apply to your use of the service.

Creating and Maintaining an Account

Only one personal account may be created for each customer unless Powerup Casino gives written permission otherwise. Registration details must be complete, current and truthful. You must update information that changes, particularly your contact details, payment information or residential address.

Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly notified Powerup Casino of suspected unauthorised access. Accounts must not be sold, transferred, rented or made available to another person. Powerup Casino may decline an application where registration information cannot be reasonably confirmed.

Identity and Account Checks

Powerup Casino may carry out identity, age, location, payment and security checks before or after registration. You may be asked to provide documents such as proof of identity, proof of address or evidence relating to the ownership of a payment method. Documents must be genuine, readable and current where relevant.

Until a review is completed, access to certain features may be limited and withdrawals may be held. If requested information is not provided within a reasonable period, or if the information raises concerns about account integrity, Powerup Casino may suspend or close the account in accordance with these Terms.

Making Deposits

Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. Powerup Casino does not accept funds from unidentified or unauthorised sources. The available payment options, minimum amounts and processing conditions are displayed on the website and may change from time to time.

You should only deposit money that you can afford to lose. A deposit is intended for play on the account and is not a savings or investment product. Powerup Casino may reject, reverse or investigate a transaction where there is a technical error, suspected fraud, an ownership issue or a compliance concern. You should check your bank or payment provider for any separate charges that may apply.

How Withdrawals Work

Withdrawal requests are subject to account verification, payment checks and any applicable game or promotional conditions. Powerup Casino may return funds to the original payment method where practicable, or request an alternative method that can be verified as belonging to you.

Before processing a withdrawal, Powerup Casino may review account activity and confirm that deposits have been used in accordance with these Terms. Processing times can vary depending on the selected method, verification requirements and the financial institution involved. You are responsible for ensuring that the requested withdrawal information is accurate.

Powerup Casino may correct balances affected by obvious errors, duplicate transactions, payment reversals or fraudulent activity. Where a transaction is disputed, you should contact support promptly and provide the relevant details.

Promotions and Bonus Rules

Bonuses, free plays and other promotional benefits are subject to the offer terms displayed when they are claimed. Those terms may specify eligibility, expiry dates, wagering or playthrough requirements, maximum winnings, qualifying games, minimum deposits and withdrawal restrictions.

Unless an offer states otherwise:

• Only one promotional benefit may be available to a customer, household, device, payment method or connected account.
• Abusing a promotion, creating multiple accounts or using coordinated play may result in cancellation of the benefit and related winnings.
• Expired, cancelled or withdrawn promotions cannot be restored unless Powerup Casino chooses to do so.
• Powerup Casino may correct a promotion affected by a technical, display or administrative error.

You should read the full offer conditions before opting in. If promotional terms conflict with these Terms, the specific promotional terms apply only to that promotion.

Using the Website Properly

You agree to use Powerup Casino lawfully, honestly and in a way that does not interfere with the service or other customers. You must not attempt to bypass technical controls, manipulate game outcomes, disrupt the website or gain access to another customer’s account.

Devices, internet access and software used to reach the website are your responsibility. You must take reasonable steps to protect your account, device and payment information, including using appropriate security settings and signing out when access is shared.

Activities That Are Not Allowed

The following conduct is prohibited:

• Providing false, misleading or stolen information.
• Using another person’s account or allowing another person to use yours.
• Using the service for fraud, money laundering, unauthorised payment activity or any other unlawful purpose.
• Exploiting software defects, technical faults, pricing errors or game malfunctions.
• Using bots, automated tools, scripts or other systems designed to influence or access the service unfairly.
• Colluding with other customers or attempting to manipulate games, promotions or results.
• Introducing malicious code or attempting to damage, overload or obtain unauthorised access to the website.

Powerup Casino may investigate suspected prohibited activity and take proportionate action, including cancelling transactions, withholding associated benefits or restricting an account.

Ownership of Website Content

The website, its design, text, graphics, logos, software, game presentation and other materials are owned by or used with permission by Powerup Casino and its relevant suppliers. They are protected by applicable intellectual property rights.

You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit any part of the service without prior written permission. Nothing in these Terms transfers ownership of intellectual property to you.

Limits on Responsibility

Powerup Casino aims to provide a reliable service but does not guarantee that the website, games or payment features will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, network failures, third-party services or circumstances outside reasonable control.

You use the service at your own risk and remain responsible for decisions about deposits and play. To the extent permitted by applicable law, Powerup Casino is not responsible for indirect loss, loss caused by your failure to protect account credentials, or loss resulting from inaccurate information supplied by you. Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded.

Suspending or Closing Accounts

Powerup Casino may suspend, restrict or close an account where it reasonably considers this necessary to protect customers, the service or the integrity of transactions. Reasons may include failed verification, suspected fraud, breach of these Terms, responsible gambling concerns, duplicate accounts or legal and security requirements.

You may request account closure at any time. Closure does not remove obligations that arose before closure, including obligations relating to disputed transactions or promotional misuse. Any remaining balance will be handled after relevant checks, subject to applicable restrictions and legitimate deductions.

Privacy and Personal Information

Powerup Casino collects and uses personal information to provide the services, verify customers, process payments, maintain security, meet operational requirements and communicate about accounts or promotions. Information may be shared with service providers, payment partners and professional advisers where needed for these purposes.

Personal information is handled according to the applicable privacy notice and relevant privacy requirements. You should review that notice to understand how information is collected, stored, used and managed. Powerup Casino may retain records for as long as reasonably necessary for business, security, dispute resolution or legal purposes.

Keeping Gambling Under Control

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget and time limit before you play, and do not gamble when upset, under the influence of alcohol or attempting to solve financial difficulties.

Powerup Casino may provide account tools or support options intended to help you manage play. You can ask for restrictions or account closure if gambling is no longer enjoyable or is becoming difficult to control. If you are concerned about your gambling, consider seeking independent professional or financial support.

Changes to These Conditions

Powerup Casino may update these Terms to reflect changes to the service, payment arrangements, security practices, promotional structures or applicable requirements. The revised version will be made available on the website, with the effective date updated where appropriate.

Changes will not normally affect transactions or promotions that have already been completed, unless correction is required because of an error, fraud or a legal obligation. If you do not accept an updated term, you should stop using the service and may request account closure.

Getting in Touch

For questions about these Terms, account verification, payments, withdrawals, promotions or account restrictions, contact Powerup Casino at [email protected]. Please provide enough information for your account or enquiry to be identified, but do not send passwords or unnecessary sensitive information.

Powerup Casino will review enquiries in accordance with its procedures. These Terms, together with any applicable game, payment, promotional and privacy information, describe the conditions that apply to your use of the service.

Last updated: 6 September 2026